Welcome to ReSnatch

These terms and conditions outline the rules and regulations for the use of ReSnatch’s Website.

By accessing this website we assume you accept these terms and conditions and would abide by the inherent rules stipulated and applies to all users (buyers and vendors).

Discontinue using ReSnatch’s website if you do not accept all of the terms and conditions stated on this page. All terms refer to the registration, buying and selling, offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the user in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the user’s needs in respect of provision of the Company’s stated services( used clothing platform), in accordance with and subject to, prevailing law of Canada.

Terms

  • Snatcher – a registered user that buys used clothing.
  • Re-snatcher – a vendor or seller that sells his or her used clothing.
  • Used clothing – item purchase or advertise on the re-snatch platform.
  • Re-snatch – is the registered brand name of the platform where buyer and seller meet to buy and sell used clothing respectively. Re-snatch may be rephrased in two different ways (Re-snatch or ReSnatch) and are both acceptable chosen word for identifying our brand.
  • Custom offers – is the special proposal created on item advertised by the vendor open for a bid and in response to specific requirements of a buyer.
  • Orders – are the formal arrangement made between two parties(buyer and sellers) after reaching a specific agreement on a particular item (used clothing).
  • Vendor Store – is a shop own by a registered vendor on Re-snatch where user purchases item of interest or contacts the seller directly in relation to an ordered used clothing of interest.
  • User Profile – is a social profile page showing all the activities of the selected user on Re-snatch and is a social ground where you connect and socialize with any existing or new customers.
  • Disputes – are disparities encountered during an order between a buyer and seller on Re-Snatch.
  • Revenue – is the money sellers earn from completed orders.
  • Store Locator – this is where you find all registered vendors including their items available for sale, each vendor shows the location and the total number of items in the store.
  • Wishlist – is a list of what visiting guest or registered user desire to buy in future.
  • Name Your Price: is a term used to describe the request send by the interested buyer, sending the seller a new suggesting price as opposed the set price for the product.

Registration of Account

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service regardless of your current status with our platform.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Seller Obligation

Only registered users may buy and sell on Re-Snatch. Registration is free.

Used clothing on Re-Snatch may be offered at a base starting price set by the vendor. Some used clothing is offered at a lower price set as determined by the seller. Buyers pay Re-Snatch through the vendor shop or main platform shop and the payment is made when an agreement is established between seller and the buyer.

Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Dropping orders will affect sellers’ credibility on our platform.

Seller is obligated to sell only top grade ( with no cut, wear or tears) used clothing from any know top brand or no name brand. Your uploaded image should be of high resolution, so potential buyer can have a clearer view and better impression to buy it.

Shipping Used Clothing as a Vendor

Some of the services on Re-Snatch are delivered physically (used clothing). For these types of services, sellers may decide to add shipping and tax-related charges depending on the location and the rule guiding the country where the vendor resides. Sellers can add shipping charges for local shipping (within the same country) and for international shipping (anywhere else).

Used Clothing that includes shipping costs must have physical deliverables sent to Buyers including all the shipping information to enable buyer track the progress of the item.

Shipping costs added to a Used Clothing only pertains to the cost sellers require to ship physical items to Buyers.

Important: Buyers who purchase Used Clothing that requires physical delivery, will be asked to provide a shipping address.

Sellers are responsible for all shipping arrangements once the buyer provides the shipping address.

Re-Snatch does not manage or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping.

A tracking number is a great way to avoid wrangle and discord related to shipping. We require entering the tracking number if available on the dashboard page when shipping your item.

Buyers Obligations

You may not offer direct payments to sellers using payment systems outside of the Re-Snatch Order system.

You are not required to offer a direct payment to sellers using payment outside Re-snatch order system, and if such exist, you can report this immediately to us to take drastic action against such proceeding.

Re-Snatch retains the right to use all publically published delivered works for her marketing and promotional purposes.

Buyers may interact with and send a request to vendor through his profile page or store if seller’s service is needed or any matter arising. Services requested on Re-Snatch must be an acceptable or permitted one and must NOT include solicitation for prohibitive or illicit service other than buying used clothing on Re-Snatch.

Purchasing

Buying used clothing on our platform through vendor store is absolutely free, buyers are not obligated to any extra payment or fees other than the price charge on the clothing of your choice.

In addition, buyers can request for price reduction using an offer button if this feature is associated with that item.  Used Clothing may be purchased using one of the following payment methods: Credit Card and PayPal. No payment should be made directly to the seller or vendor other than the option provided by Re-Snatch.

Processing fees are added at the time of purchase where a buyer can review and accept the total amount requested to pay. These fees cover payment processing and administrative fees.

You may not offer buyers to pay or make payment using any method other than through the Re-Snatch.com site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support here.

To protect against duplicity and cheat, unauthorized transactions (such as money laundering), claims or other liabilities, we do not collect credit information; but allow our third party payment merchant to collect information for the purpose of processing payments from buyers on the site or transferring payments to sellers on the site. We are not exposed to the payment information provided to our payment vendors, and this information is subject to the privacy policy applicable to the payment merchant.

Please see our Privacy Policy for more information here.

Withdrawing Revenues

To withdraw your revenue, you must have an account with Re-snatch and with your valid information including your registered email you once used when signing up with PayPal.

Your Re-Snatch profile can be associated with only one account from each Re-Snatch withdrawal methods. A withdrawal provider account can be associated with only one Re-Snatch profile.

Revenues are only made available for withdrawal from the vendor’s secured dashboard page where you can access all the major activities going on in real time on your store. You can only withdraw following a safety clearance period of 7 days after the order is marked as complete.

To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process. Withdrawals can only be made in the amount available to you. Withdrawal fees vary depending on the what PayPal charges.

Withdrawals are final and cannot be canceled. We are not responsible for any financial obligation during the time this action is taken and refund or change to this process is not possible.

Disputes and Cancellations

Buyers and sellers on our platform are always advised to settle any form of buying-selling related conflicts amongst themselves amicably. However, if for any reason this fails to yield any good or fruitful result, you are free to use our submit ticket system and relay the complaint to us immediately or contact our customer service support for any assistance.

Re-Snatch reserves the right to cancel orders or place funds on hold for any suspected or fraudulent transactions made on the Site.

Store Locator

Re-Snatch store locator is a map oriented page that shows all the available vendors registered on our website. Users (guest or registered) can easily and quickly identify and navigate to any vendor’s page, find the direction to where the seller is located, find the right used clothing and even reach out through the seller’s social profile page. Interested buyer can add any items to wishlist if so desire.

User Comments and Social Platform

The terms are considered important to the social platform of Re-Snatch and must be abide with at all time or discontinue using the social platform of Re-Snatch.

  1. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website especially the social platform of of our website otherwise called (Re-Snatch social profile).
  2. ReSnatch will automatically remove, ban and even block the user’s IP and if the user tried to infiltrate by adopting another tricky way of acquiring new IP to perpetrate the same vice, we shall take a legal action against such users immediately.
  3. ReSnatch does not screen, edit, publish or review comments prior to their appearance on the website and comments do not reflect the views or opinions of ReSnatch, its users or vendors.
  4. Contributing comments reflect the view and opinion of the person who posts such view or opinion using the Re-Snatch social platform . To the extent permitted by applicable laws ReSnatch shall not be responsible or liable for the comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
  5. ReSnatch reserves the right to monitor all Comments and to remove any Comments which is considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately be ceased. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Changes

We reserve the absolute right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Re-Snatch website.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link, including your used clothing items that may in one way be reported as an infringement or that incite racism  to our Website. You agree to immediately remove all links to our Web site upon such request.

Re-Snatch reserves the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Re-Snatch.

Re-Snatch has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Re-Snatch shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Content Liability

We shall have not be responsible or liable for any content appearing on any website you visited as a result of the link from our website. You agree to indemnify and defend us against all claims arising out of or based upon your Website.

No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

The information contained on re-snatch.com website (the “Service”) is for general information purposes only. Re-Snatch assumes no responsibility for errors or omissions in the contents of the Service.

In no event shall Re-Snatch be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other torts, arising out of or in connection with the use of the Service or the contents of the Service.

Re-Snatch reserves the right to make additions, deletions, or modification to the contents of the Service at any time without prior notice.

Re-Snatch does not warrant that the website is free of viruses or other harmful components.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Alberta, Canada, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have.

Contact Information

Our Customer Support team is available 24/7 if you have any issues regarding the Site or Terms of Service. You can send your contact to us via our contact us page.

ReSnatch - Used Clothing Marketplace
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